If a customer cancels an order placed directly with Lifeforce within 72 hours of purchase, Lifeforce will refund 100% of the purchase price, including shipping fees and tax (if applicable). Lifeforce will process refunds within ten days of receipt of product.
If, after purchasing a Life Force product and using it for a reasonable amount of time, you are not completely satisfied, simply contact the customer service department and one of our representatives will assist you with a 100% refund, exchange, or replacement, less shipping costs, when goods are returned either used or unused and postmarked within 45 days of purchase.
Once received by Lifeforce, refunds will be issued within 30 days of receipt by the shipping department. Returns exceeding 45 days of purchase will not be honored, whether the product is sealed or opened. Return shipping fees are the responsibility of the customer. Invoices are required for all refunds, exchanges, and replacements.
(Note: Used terry wrap cloths are not returnable for sanitary reasons.)
Lifeforce AutoShip
The Autoship option is a great way to ...
Conveniently have orders automatically shipped to you regularly
every month without forgetting to remember to order.
Saves you an extra 10% on your regular month product orders.
The products you (the member or customer) designates are
automatically shipped to you each month on the day you specify,
regardless of any other orders you have placed during the month.
You can change your order anytime up to 5 business days prior to
the payment processing date.
You may also cancel your autoship at ANY time. (even if you got
the autoship price!)
Q: What are the Benefits of the Auto-Ship Program?
A: You get about a 10-12% discount. Large quantities, even more.
Q: How Do I sign up for the Auto-Ship Program?
A: Simple. Order here online and click auto-ship. Or Call
1-800-531-4877 and ask for the Auto-Ship department. Tell them
you would like to go on auto-ship.
Q: What can I purchase through Auto-Ship Program?
A: You can either purchase all Life Force products at a
discount. Life Force has quarts, 1/2 gallons, and gallons.
Family packs of 8 quarts are available. The more you buy, the
more you save.
Q: What if I want to change my order of my form of payment?
A: Easy. Call 1-800-531-4877 and ask for the Auto-Ship
department. Tell them what changes you would like to make.
Q: When is my autoship order sent?
A: Autoship is generated on the date you specify and will ship
the following business day. Remember, when setting up your
autoship, allow approximately seven to ten business days for
your product to arrive. Therefore, if you would like your
product to arrive on an approximate day of the month, please
schedule accordingly.
Q: What forms of payments may I use?
A: There are two convenient payment options - bank draft (from
you checking account) or credit card (Visa, Mastercard or
Discover). Once you activate your Auto-Ship Program account,
monthly orders will be processes and either your checking
account will be debited or your credit card will be charged.
Q: When will my bank account be debited or my credit card
charged?
A: Your form of payment will be charged on the day your order
ships.
Q: How will I know if there are any problems establishing my
Auto-Ship account?
A: A representative from the Auto-Ship department will be able
to advise you when you call in.
Q: What happens if I cancel my auto-ship?
A: We stop automatically shipping. You may start or stop your
auto-ship order at anytime. Remember though, without auto-ship,
you won't get the discount. |